Privacy statement

It is our pleasure to welcome you on our corporate website www.expocloud.com and to have sparked your interest in our solutions. An important concern for us when processing personal data is the protection of your privacy as well as the security of all business data that we consider in our business processes. In the course of this privacy policy we would like to inform you in detail about the handling of your data.

RESPONSIBLE ACC. ART. 4 SEC. 7 EU PRIVACY POLICY (GDPR)

expocloud GmbH | Eupener Strasse 332 | D-52076 Aachen German | Phone: +49 (0) 241 - 936877 - 00 | E-Mail: info@expocloud.com

DATA PROTECTION SUPERVISOR OF THE RESPONSIBLE

Dr. Ralf W. Schadowski | datenschutz@expocloud.com | Phone: +49 241 44688-0

 

§ 1 LEGAL BASIS FOR THE PROCESSING OF PERSONAL DATA

(1) Insofar as we obtain the consent of the data subject for processing of personal data, Art. 6 para. 1 lit. a EU General Data Protection Regulation (GDPR) as legal basis.

(2) In the processing of personal data required for the performance of a contract of which the data subject is a party, Art. 6 para. 1 lit. b GDPR as legal basis. This also applies to processing operations required to carry out pre-contractual measures.

(3) Insofar as processing of personal data is required to fulfill a legal obligation that our company is subject to, Art. 6 para. 1 lit. c GDPR as legal basis.

(4) In the event that vital interests of the data subject or another natural person require the processing of personal data, Art. 6 para. 1 lit. d GDPR as legal basis.

(5) If processing is necessary to safeguard the legitimate interests of our company or a third party and if the interests, fundamental rights and fundamental freedoms of the data subject do not prevail over the first interest, Art. 6 para. 1 lit. f GDPR as legal basis for processing.

 

§ 2 STORAGE DURATION AND DATA DELETION OF PERSONAL DATA

(1) The personal data of the data subject shall be deleted or blocked as soon as the purpose of the storage is omitted.

(2) In addition, such storage may be provided for by the European or national legislator in EU regulations, laws or other regulations to which the controller is subject.

(3) A blocking or deletion of the data takes place even if a prescribed by the standards mentioned storage period expires, unless there is a need for further storage of the data for a contract or fulfillment of the contract.

 

§ 3 INFORMATION ON THE COLLECTION OF PERSONAL DATA

(1) Below we inform about the collection of personal data when using our website. Personal data is all data that is personally available to you, eg. Name, address, e-mail addresses, user behavior.

(2) In the case of merely informative use of the website, ie if you do not register or otherwise provide us with information, we will only collect the personal data that your browser transmits to our server. If you wish to view our website, we collect the following data, which is technically necessary for us to display our website and to ensure the stability and security (legal basis for this is Art. 6 (1) sentence 1 lit. GDPR) :

• IP address
• host name
• Date and time of the request
• Time zone difference to Greenwich Mean Time (GMT)
• Content of the request (concrete page)
• Access status / HTTP status code
• each transferred amount of data
• Website that receives the request (referrer)
• The specific pages of our website called by you
• Browser: type, version and set language
• Operating system: type and version

• If JavaScript is enabled, also:
▪ Screen resolution
▪ Color depth
▪ Size of the browser window
▪ Installed browser plugins

(3) When you contact us by e-mail or through a contact form, the information you provide (your e-mail address, your name and telephone number if applicable) will be stored by us to answer your questions. We delete the data that arises in this context after the storage is no longer required, or limit the processing if there are statutory retention requirements.

(4) If we rely on commissioned service providers for individual functions of our offer or would like to use your data for advertising purposes, we will inform you in detail below about the respective transactions. In doing so, we also name the specified criteria for the storage duration.

(5) Use of cookies
(a) In addition to the aforementioned data, cookies are stored on your computer when you use our website. Cookies are small text files that are stored on your hard drive, assigned to the browser you are using, and that provide certain information to the body that sets the cookie. Cookies can not run programs or transmit viruses to your computer. They serve to make the Internet offer more user-friendly and effective overall.

(b) This website uses the following types of cookies, the scope and operation of which are explained below:

  • Transient cookies
  • Persistent cookies

Transient cookies are automatically deleted when you close the browser. These include, in particular, the session cookies. These store a so-called session ID, with which various requests from your browser can be assigned to the common session. This will allow your computer to be recognized when you return to our website. The session cookies are deleted when you log out or close the browser.

Persistent cookies are automatically deleted after a specified period, which may differ depending on the cookie. You can delete the cookies in the security settings of your browser at any time.

You can configure your browser setting according to your wishes. B. decline the acceptance of third-party cookies or all cookies. So-called. "Third Party Cookies" are cookies that have been set by a third party, and therefore not by the actual website on which you are currently. Please be aware that you may not be able to use all features of this website.

We use cookies to identify you for follow-up visits if you have an account with us. Otherwise you would have to log in again for each visit.

 

§ 4 OTHER OFFERS AND FUNCTIONS OF OUR CORPORATE WEBSITE

(1) In addition to the purely informational use of our website, we offer various services that you can use if you are interested. To do this, you will generally need to provide other personal information that we use to provide the service and for which the aforementioned data processing principles apply. Mandatory information is marked with an asterisk. Information in fields not marked in this way is purely voluntary.

(2) When you contact the service provider by e-mail or via the contact form, your e-mail address and, if you specify so, your name, telephone number will be stored by us to answer your questions.

(3) In part, we use to process your data from external service providers. These have been carefully selected and commissioned by us, are bound by our instructions and are regularly inspected.

(4) Insofar as our service providers or partners are based in a country outside the European Economic Area (EEA), we inform you about the consequences of this circumstance in the description of the offer.

 

§ 5 YOUR RIGHTS AS AFFECTED PERSON

Here, we will inform you about your data subject rights in accordance with Art. 15 GDPR. You can exercise these rights at any time and therefore contact us directly. If you claim these rights against us, we will examine them in detail, taking into account the related legal requirements and requirements. For this we will ask for more information from you. We will explain the results of our review as well as our procedure for fulfilling your request in detail.

It is possible that we can not fully meet your wishes in the way you want. This is not intended to prevent you from claiming your rights or asking us about them. We will gladly answer all your inquiries.

(1) Right to information
You have the right to request information from us at any time as to whether and which data about you is processed by us. This also includes information on the purposes of the processing, possibly on recipients to whom we have disclosed data about you, the planned storage period and, if applicable, information on the origin of this data, if we have not collected these directly from you. In addition, you have the right to a one-time free copy of your personal data stored by us. In making the following copies, we reserve the right to charge a reasonable administration fee.

(2) Right to rectification
You have the right to demand that we correct any inaccurate information that we have stored about you. This also includes the right to complete incomplete personal data.

(3) Right to cancellation
You have the right to ask us to delete any data we have stored about you. If we have published data from you, this also includes our obligation under the "right to be forgotten" in accordance with Art. 17 (2) GDPR, taking into account available technology and the implementation costs, your deletion request all links to this data and copies or replications to forward this data to other persons responsible for the processing of this published personal data.

(4) Right to restriction of processing
You have the right to demand that we restrict the processing of data that we have stored about you. Thereafter, processing of this data is only possible with your consent or for a limited number of legally stipulated purposes.

(5) Right to object to the processing
Insofar as we base the processing of your personal data on the balancing of interests, you can object to the processing. This is the case if, in particular, the processing is not required to fulfill a contract with you, which we present in the following description of the functions. In the event of any such disagreement, we ask you to explain the reasons why we should not process your personal data as we have done. In the case of your justified objection, we will examine the situation and will either discontinue or adapt the data processing or point out to you our compelling legitimate reasons on which we continue the processing. Of course, you may object to the processing of your personal data for advertising and data analysis purposes at any time. About your advertising contradiction you can inform us about the contact ways listed above.

(6) Right to revoke a data protection consent
If you have given your consent to the processing of your data, you can revoke it at any time. Such revocation affects the admissibility of the processing of your personal data after you have given it to us.

(7) Right to data portability
You have the right to obtain personally identifiable information you provide us in a structured, common and machine-readable format for the purpose of transfer to another person in charge. At your request and taking into account the available technical possibilities, this includes the direct transfer from us to the other person responsible.

(8) Right of appeal to a supervisory authority
You have the right to complain at any time to a data protection supervisory authority about our processing of personal data.

(9) Automated decision-making including profiling
You have the right to provide information on the existence of automated decision-making including profiling according to Art. 22 (1) and (4) GDPR and - at least in these cases -to obtain meaningful information about the logic involved and the scope and intended impact of such processing on the data subject.

 

§ 6 E-MAIL-BASED INFORMATION SERVICES

(1) Newsletter / press mailing list

(a) With your consent, you can subscribe to our newsletter, which will inform you about our current interesting offers. The advertised goods and services are named in the declaration of consent.

(b) To register for our newsletter, we use the so-called double opt-in procedure. This means that after you have registered, we will send you an e-mail to the e-mail address in which we ask you to confirm that you wish to receive the newsletter. If you do not confirm your registration within 24 hours, your information will be blocked and automatically deleted after one month. In addition, we store your IP addresses and times of registration and confirmation. The purpose of the procedure is to prove your registration and, if necessary, to clarify possible misuse of your personal data.

(c) The only requirement for sending the newsletter is your e-mail address. The specification of additional, separately marked data is voluntary and will be used to address you personally. After your confirmation, we will save your e-mail address for the purpose of sending you the newsletter. The legal basis is Art. 6 para. 1 sentence 1 lit. a GDPR.

(d) You can revoke your consent to the sending of the newsletter at any time and unsubscribe from the newsletter. You can cancel this by clicking on the link provided in each newsletter e-mail or by e-mail to info@expocloud.com. After submitting the unsubscription from the newsletter, you will receive an e-mail from info@expocloud.com to your registered e-mail address, in which you will receive a confirmation link to unsubscribe. Only after this confirmation you will no longer receive a newsletter.

 

§7 WEB ANALYTICS

The legal basis for the use of all Web analysis tools listed in this section is Art. 6 para. 1 sentence 1 lit. f GDPR, i. the preservation of our legitimate interests in balance with the interests of our website visitors. We are interested in analyzing the use of our website by our website visitors in order to improve our offer and to make it more interesting for you as a user. Insofar as the analysis tool used also serves other purposes or we make use of it for other interests, we will inform you directly in the notes to the respective analysis tool.

(1) Use of Google Analytics

(a) This website uses Google Analytics, a web analytics service provided by Google. Google Analytics uses so-called "cookies", text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the use of cookies about your use of this website is usually transmitted to a Google server in the United States and stored there. However, if IP anonymization is enabled on this website, Google will truncate your IP address beforehand within member states of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website usage and internet usage to the website operator.

(b) The IP address provided by Google Analytics within the scope of Google Analytics will not be merged with other data provided by Google.

(c) You can prevent the storage of cookies by setting your browser software accordingly; however, we point out that in this case you may not be able to use all the functions of this website in full. You may also prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of this data by Google by using the browser plug-in available under the following link. in download and install: http://tools.google.com/dlpage/gaoptout?hl=de. For mobile devices, you have the option to permanently prevent the collection of your data by Google Analytics by setting an opt-out cookie. Disable Google Analytics.

(d) This website uses Google Analytics with the extension "_anonymizeIp ()". As a result, IP addresses are processed shortened, a person-relatedness can thus be excluded. Insofar as the data collected about you is assigned a personal reference, it will be immediately excluded and the personal data will be deleted immediately.

(e) For the exceptional cases in which Personal Data is transferred to the US, Google has submitted to the EU-US Privacy Shield, www.privacyshield.gov/EU-US Framework.

(f) Third-party information: Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland
Terms of Use: http://www.google.com/analytics/terms/en.html 
Privacy Policy: https://policies.google.com/privacy 

(g) This website also uses Google Analytics for cross-device analysis of visitor traffic conducted through a User ID. You can disable the cross-device analysis of your use in your customer account under "My Data", "Personal Information".

 

§ 8 SOCIAL MEDIA AND OTHER THIRD PARTY SERVICES

(1) Inclusion of YouTube videos

(a) We have included YouTube videos in our online offering, which are stored on www.YouTube.com and are directly playable from our website. These are all included in the "extended privacy mode", i. that you do not transfer data about you as a user to YouTube if you are not playing the videos. Only when you play the videos, the data mentioned in paragraph 2 will be transmitted. We have no influence on this data transfer. With the inclusion of YouTube videos, we are pursuing our interest in making our website more interesting and attractive to our visitors and to achieve a better presentation of content or facts. The legal basis for the use of the plug-in is Art. 6 (1) sentence 1 lit. f GDPR ..

(b) By visiting the website, YouTube receives the information that you have accessed the corresponding sub-page of our website. In addition, the data referred to in § 5 of this declaration will be transmitted. This happens regardless of whether YouTube provides a user account that you are logged in to, or if there is no user account. When you're logged in to Google, your data will be assigned directly to your account. If you do not wish to be associated with your profile on YouTube, you must log out before activating the button. YouTube stores your data as usage profiles and uses them for purposes of advertising, market research and / or customization of its website. Such an evaluation is carried out in particular (even for users who are not logged in) to provide appropriate advertising and to inform other users of the social network about their activities on our website. You have a right to object to the creation of these User Profiles, and you must comply with YouTube to exercise them.

(c) For more information on the purpose and scope of the data collection and its processing by YouTube, please refer to the Privacy Policy. You can also get more information about your rights and privacy preferences here: YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA, represented by Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland; https://policies.google.com/privacy. Google also processes your personal information in the United States and has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US Framework.


(2) Google Tag Manager

(a) This website uses Google Tag Manager provided by Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland. Google Tag Manager is a solution that allows us to manage so-called website tags through a user interface and so on. Include Google Analytics and other Google Marketing services on our website. Google Tool Manager does not process users' personal information and does not create cookies.

(b) For more information about Google Tag Manager, please visit: http://www.google.com/tagmanager/use-policy.html; and general data protection at Google: https://policies.google.com/privacy

(3) HubSpot

HubSpot is used for our online marketing activities. HubSpot is an integrated software solution that covers various aspects of our online marketing.

These include, but not limited to:

  • Content Management (Website and Blog)
  • E-mail marketing (newsletters and automated mailings, for example, to provide downloads)
  • Social Media Publishing & Reporting
  • Reporting (e.g., traffic sources, traffic, etc. ...)
  • Contact management (e.g., user segmentation & CRM)
  • Landing pages and contact forms
Our online sign-up service allows visitors to our website to learn more about our products and services, download content, and provide their contact information and other information. This information and the contents of our website are stored on servers of our software partner HubSpot. They can be used by us to connect with visitors to our website and to determine what services our company is interested in.

All information we collect is subject to this Privacy Policy. We use all information collected solely to optimize our marketing.

HubSpot is a US based software company with a branch in Ireland.

Contact:

HubSpot

2nd Floor 30 North Wall Quay Dublin 1, Ireland, Phone: +353 (0)1 5187500.

HubSpot is certified under the terms of the "EU - U.S. Privacy Shield Frameworks" and is covered by the TRUSTe's Privacy Seal.

 

§9 ONLINE-ADVERTISING

(1) Use of Google Adwords Conversion / Remarketing

(a) We use Google Adwords' offer from Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, to use attractive advertising materials (so-called Google Adwords) on external websites to attract attention to our attractive offers. In relation to the data of the advertising campaigns, we can determine how successful the individual advertising measures are. We are interested in showing you advertisements that are of interest to you, to increase the attractiveness of our website to you and to achieve a fair calculation of advertising costs. The legal basis for the processing of your data is Art. 6 para. 1 sentence 1 lit. f GDPR.

(b) These advertising materials are delivered by Google via so-called "ad servers". To do this, we use ad server cookies, which measure certain performance metrics such as ads or user clicks. If you access our website through a Google ad, Google Adwords will store a cookie on your PC. These cookies usually lose their validity after 30 days and should not be used to personally identify you. As a rule, the unique cookie ID, number of ad impressions per placement (Frequency), last impression (relevant for post-view conversions) and opt-out information (marking that the user is not) are usually used as analysis values ​​for this cookie more would like to be addressed) stored.

(c) These cookies allow Google to recognize your Internet browser. If a user visits certain pages of an Adwords customer's website and the cookie stored on their computer has not yet expired, Google and the customer may discover that the user clicked on the ad and was redirected to that page. Each Adwords customer is assigned a different cookie. Cookies can not be tracked via the websites of Adwords customers. We ourselves do not collect and process any personal data in the aforementioned advertising measures. We receive only statistical evaluations provided by Google. On the basis of these evaluations, we can identify which of the advertising measures used are particularly effective. We do not receive any further data from the use of the advertising material, in particular we can not identify the users on the basis of this information.

(d) Due to the marketing tools used, your browser will automatically establish a direct connection to the Google server. We have no control over the extent and further use of the data collected by the use of this tool by Google and therefore inform you to the best of our knowledge: By integrating AdWords Conversion, Google receives the information that you have the corresponding part of our website or click on an ad from us. If you're registered with a service provided by Google, Google may associate the visit with your account. Even if you are not registered with Google or have not logged in, there is a chance that the provider will find and store your IP address.

(e) You can prevent participation in this tracking process in several ways:

  • by setting your browser software accordingly, in particular, suppressing third-party cookies will prevent you from receiving third-party ads,
  • By disabling the cookies for conversion tracking by setting your browser to block cookies from the domain "www.googleadservices.com", https://adssettings.google.com/, these settings will be deleted when you Delete your cookies,
  • through permanent deactivation in your browsers Firefox, Internet Explorer or Google Chrome under the link http://www.google.com/settings/ads/plugin. We point out that in this case you may not be able to use all features of this offer in full.

(f) For more information about Google's privacy, please visit: https://policies.google.com/privacy. Google has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US Framework.

(2) DoubleClick by Google

(a) This website will continue to use DoubleClick's online marketing tool Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland. DoubleClick uses cookies to serve ads that are relevant to users, to improve campaign performance reports, or to prevent a user from seeing the same ads multiple times. Google uses a cookie ID to determine which ads are shown in which browser and can prevent them from being displayed multiple times. In addition, DoubleClick uses cookie IDs to track so-called conversions related to ad requests. For example, if a user sees a DoubleClick ad and later goes to the advertiser's website with the same browser and buys something there. According to Google, DoubleClick cookies do not contain personally identifiable information. By using this tool, we are interested in showing you advertisements of interest to you, increasing the attractiveness of our website to you and achieving a fair calculation of advertising costs. The legal basis for the processing of your data is Art. 6 para. 1 sentence 1 lit. f GDPR.

(b) Due to the marketing tools used, your browser automatically establishes a direct connection to the Google server. We have no influence on the scope and further use of the data collected by the use of this tool by Google and therefore inform you to the best of our knowledge: By including DoubleClick, Google receives the information that you access the corresponding part of our website or clicked an ad from us. If you're registered with a service provided by Google, Google may associate the visit with your account. Even if you are not registered with Google or have not logged in, there is a chance that the provider will find and store your IP address.

(c) You can prevent participation in this tracking process in several ways:

by setting your browser software accordingly, in particular, suppressing third-party cookies will prevent you from receiving third-party ads,
By disabling the cookies for conversion tracking by setting your browser to block cookies from the domain "www.googleadservices.com", https://adssettings.google.com/, these settings will be deleted when you Delete your cookies,
through permanent deactivation in your browsers Firefox, Internet Explorer or Google Chrome under the link http://www.google.com/settings/ads/plugin. We point out that in this case you may not be able to use all features of this offer in full.

(d) To learn more about DoubleClick by Google, visit https://www.google.com/doubleclick and Google Privacy Policy in general: https://policies.google.com/privacy. Google has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US Framework.